Hotwire Communications

  • Senior Systems Engineer/IT Director

    Job Locations US-FL-Fort Lauderdale
    Posted Date 1 month ago(6/8/2018 5:53 PM)
    Job ID
    2018-1031
    # of Openings
    1
    Department
    IT
  • Who We Are

    Hotwire Communications, founded in 2000, specializes in providing advanced video solutions, high speed internet, digital phone service and other IP related products and services over its private Metro Ethernet Fiber Backbone. Hotwire’s operating divisions focus on delivering its suite of advanced communications products to unique market segments to meet the needs of a specific industry.

    What You Will Be Doing

    The Senior Systems Engineer is responsible for systems maintenance, engineering and troubleshooting.

     

    Essential Duties/Responsibilities:

    • Work with the team to come up with process workflows and designs for system maintenance
    • Document workflows, designs and architecture of new and existing systems
    • Interface with users in multiple departments to assist in their job functions
    • Analyze tickets to determine better ways to streamline response times

    What You Need to Bring

    • At least 5 years in a System Engineering position
    • Must have excellent customer skills
    • Some travel required
    • Must be a part of the on-call rotation and some overnight work required
    • Experience with cross platform data flows and understanding of basic workflow concepts
    • Good working knowledge of TCP/IP networking
    • MCSE / LPIC / VMWare certification a plus

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