Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The Marketing Product Specialist will become the expert in all facets of our products and how to use them in order to create customer facing marketing materials and internal reference and training materials among other projects. The position requires regular communication and coordination with several departments at Hotwire. This position requires a strong attention to detail and the ability to support several projects simultaneously.
Partner with Engineering, Security Team, Voice Team, Network Design Team, and other departments to completely understand our products to create collateral, customer communications, sales and marketing material
This role will also assist with the implementation process to sell our products and deliver a fantastic customer experience
Bachelor’s degree preferred or equivalent
2-4 years of telecommunications industry experience with account management experience preferred
Excellent English oral and written communication skills
Basic understanding of copy and design concepts needed to create effective marketing material
Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
Strong customer service, organizational, analytical, and follow through skills
Ability to multi-task and prioritizes project based on timing and resource availability
Willingness to follow all departmental process, procedure and guidelines during daily course of business in addition to compliance with all corporate policies