Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The Field Services Supervisor is responsible for directing, coordinating and overall operational support within the region. Responsible for management and resource utilization ensuring that sufficient skills, training, and equipment are available for field resources to complete trouble, service and installation orders in a timely manner. Responsible for oversight and service operations management thru optimization of equipment, facilities, material management and personnel by leading the following duties personally or through key field personnel in assigned territory.
Directly supervises associates in all facets of services and maintenance functions. Performs supervisory responsibilities in accordance with the organizations policies and applicable laws; responsibilities include interviewing and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education & Experience:
Degree: Technical; College degree preferred
5 years prior technician/installation work experience essential.
5 years prior management experience in an operational role