Hotwire Communications

  • QC Technician

    Job Locations US-FL-Naples
    Posted Date 1 month ago(6/12/2018 1:05 PM)
    Job ID
    # of Openings
    Construction and Field Operations
  • Who We Are

    Hotwire Communications, founded in 2000, specializes in providing advanced video solutions, high speed internet, digital phone service and other IP related products and services over its private Metro Ethernet Fiber Backbone. Hotwire’s operating divisions focus on delivering its suite of advanced communications products to unique market segments to meet the needs of a specific industry.

    The Installation Technician will be responsible for pulling wire within the subscriber home for new installation work.

    What You Will Be Doing

    The QC Technician will be responsible for quality installation practices and customer training during installation of Hotwire services including video, voice and internet.  Must have minimum of three (3) years’ experience in installing and testing cable, phone and internet. 


    Essential Duties/Responsibilities

    • Responsible for quality assurance inspections of head end facilities, OSP fiber, and installation practices during installation of Hotwire services launches including video, voice and internet
    • Ensures all installation work is done according to company quality standards
    • Performs necessary repairs
    • Facilitates field training for technicians on all Hotwire installed products and services
    • Assists with on-site inspections and personal protective equipment (PPE) inspections of technicians
    • Works closely with installation team to ensure ongoing quality installs
    • Maintains a safe work environment by following safe practices and adhering to safety policies. This includes practicing safe driving techniques
    • Updates and improves job knowledge by participating in educational opportunities, and reading technical publications
    • All other duties as assigned

    What You Need to Bring

    • Knowledge of all industry accepted standards and practices including IEEE, NEC, TIA, EIA, Bell core, BICSI etc.
    • Experience working with fiber optics, Ethernet, and RF architectures
    • Follow Installation best practices / delivery methods of voice, data and video services
    • Ability to trouble shoot video, telephone and internet problems from any telecommunications mark to customer premise equipment
    • Ability to configure, customers computers for internet operations
    • Ability to test and tone all drop wires from equipment room to end user location
    • Must have valid driver’s license and transportation
    • Must be able to work with or without direct supervision
    • Must be able to work overtime, nights and weekends
    • Must be proficient at using small hand tools and larger power tools. Must be comfortable working on a ladder and all heights

    Physical Demands: Lifting of 50 pounds and occasional attic work

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Work Environment

    This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.


    Equal Employment Opportunity

    Hotwire Communications is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or Veteran status.


    Hotwire Communications does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hotwire Communications and Hotwire Communications will not be obligated to pay a placement fee.


    *Sponsorship is not available for this position


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