Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The project manager of Launch Operations (Specific Region) fully monitors and ensures the implementation of Launch Overbuild Conversion Projects by focusing on communication and data driven project milestone reporting. Maintains full responsibility of the planning, monitoring and closing of projects, while keeping all internal departments engaged and abreast of the contractual deadlines. Ensures all contract deliverables are met, while going above and beyond company quality standards. Creates clear and attainable project objectives while ensuring contractual deadlines are met, building and promoting the project requirements, and managing the constraints of the project management triangle, which are communication, time, scope, and quality.
Acts as a client representative and determines and implements the exact needs of the property, based on knowledge of Hotwires Internal stakeholders, responsible divisions, and its Platform and services to be provided. They must bridge the gaps between the Construction, Technical Launch teams and the Properties HOA representatives. Project Manager must have full knowledge of the industry and the implementation processes of Hotwires products, this is to ensure they are capable of understanding and discussing the obstacles with internal stakeholders, as well as clients. Must be flexible and have the ability to adapt to the various internal procedures of the contracting party. Must form close links with the nominated representatives, which is essential in ensuring that the key issues of communication, time, quality and above all, client satisfaction, can be realized.
Knowledge, Skills and Abilities:
Work Conditions and Physical Demands:
Hotwire Communications is one of the nation’s leading fiber optics telecommunications providers specializing in multi-family communities. Hotwire Communications employs cutting-edge fiber-to-the-home technology in which fiber optic cable serves as the backbone for all of the community’s communications services. Because of this brand-new communication infrastructure, residents at every community we service will enjoy the benefits of a completely upgraded system.
As a project manager, you will be part of a Launch team that delivers the highest level of service to customers, opening communication mediums and making the world more open and connected. The project manager will ensure products are launched successfully and within a swift timeframe and to bring overall customer satisfaction to its highest degree. This position will require a high degree of collaboration with engineering, marketing, construction and go to teams as well as deep understanding of the customer requirements and the product specifications. We are looking for a deadline driven, hands on and slightly impatient individual willing to face down their fear of failure to accomplish the goals of a project. This is a full time position based in Southeast Florida, specifically Miami-Dade County