Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The Technology Concierge Group is seeking a Technology Concierge Coordinator to join their team! As a Technology Concierge Coordinator, you will be responsible for supporting our field staff who is installing and selling Hotwire Communication’s suite of technology services, including Fision IPTV, Internet, Phone, Security, and our new line of Home Automation products. The incumbent will additionally be responsible to offer white glove quality service to all inbound phone calls, asked to perform outbound sales and Quality Assurance follow up calls, perform general administrative and project management duties. The position is a unique blend of sales, client management on top of the extensive utilization of administrative skills.
If you are passionate about customer service with a proven ability for administrative functions and have the capacity to comfortably consulting with customers on selection of smart home technology, you might just be the person we are looking for!
Hotwire Communications, founded in 2000, specializes in providing advanced video solutions, high speed internet, digital phone service and other IP related products and services over its private Metro Ethernet Fiber Backbone. Hotwire’s operating divisions focus on delivering its suite of advanced communications products to unique market segments to meet the needs of a specific industry.
This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Hotwire Communications is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or Veteran status.
Hotwire Communications does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hotwire Communications and Hotwire Communications will not be obligated to pay a placement fee.
*Sponsorship is not available for this position