Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The Collections Supervisor is responsible to assist the Director of Billing with the management of the company’s overall collections and cash applications day-to-day activities. The incumbent is responsible for producing A/R data and for the coordination of available resources to collect those balances.
The ideal candidate will assist the department head in the creation/improvement & enforcement of collections policies & in the design and implementation of collections procedures. This with the objective of developing and managing collections programs to improve cash-flow and to reduce receivables to corporate established benchmarks.
When required, the collections supervisor will investigate customers’ financial/credit risks through the assessment of credit and history and will advise management accordingly.
ESSENTIAL DUTIES & RESPONSIBILITIES
The Collections Supervisor is self-motivated, competitive, focused, solutions oriented, and assertive. The ideal candidate should also possess the skills, competencies, and abilities listed below in order to successfully perform the job and to be considered for the position: