Hotwire Communications is a fast-paced cutting edge technology company that provides triple play telecommunication services to residential and businesses customers over a dedicated fiber optic network.
We are looking for intelligent, dedicated, flexible and hardworking Customer Service Representatives to provide "white glove" support and service to our customers. Our representatives handle a high volume incoming calls, covering a full range of customer inquiries in a professional manner, obtaining all information for successful transaction resolution.
Hotwire clientele ranges from college students to young professionals to high level executives to retired communities. Our Representatives must demonstrate a solid understanding of our technologies and products to our varied client base to ensure quality of service and customer appreciation.