Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
This role contributes to the success of Hotwire by performing day-to-day collections activities related to residential retail customers. These activities will include outbound/inbound telephone calls & e-mails to collect full outstanding/past-due balances. Also, the incumbent could potentially negotiate and set-up payment arrangements to establish different payment solutions after examining each borrower’s financial situation.
The Collections Specialist is self-motivated, competitive, focused, solutions oriented, and assertive. The ideal candidate should also possess the skills, competencies, and abilities listed below in order to successfully perform the job and to be considered for the position: