Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The Installation Supervisor is responsible for directing and coordinating the overall residential service installation activities for a team of Installation Technicians in the Southwest Florida Region. Responsible for team management, effective resource utilization and ensuring sufficient skills, training and equipment are available for Installation Technicians to successfully complete installation orders and trouble tickets in a timely manner.
Essential Duties/ Responsibilities
Directly supervises a team of Installation Technicians in all facets of services installation and trouble ticket functions. Performs supervisory responsibilities in accordance with the organizations policies and applicable laws; responsibilities include interviewing and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Work Environment: Single family homes or condo and/or telecommunication rooms.