Hotwire Communications

  • Jr. Head-End Engineer

    Job Locations US-FL-Fort Lauderdale
    Posted Date 3 weeks ago(1/4/2019 10:07 AM)
    Job ID
    # of Openings
  • Who We Are

    Come power the future with us!


    From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.


    And that leadership continues.


    We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.

    What You Will Be Doing

    Hotwire provides IPTV service using the Ericsson MediaRoom platform. We are growing our engineering team to facilitate enriching the feature set and improving the quality of the service we provide to our customers.

      • Perform validation of Hotwire’s MediaRoom IPTV service at new properties (south east Florida)
      • Install and configure Satellite receivers, Encoders, Transcoders, Ad splicers, VOD equipment.
      • Monitor IPTV services and linear channels for Audio/Video quality Analyze real-time and historic data from monitoring systems to proactively address issues.
      • Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
      • Proficient in Linux operating system and scripting.
      • Efficiently coordinate with NOC and other engineering teams towards resolving technical issues and towards conducting scheduled maintenances.
      • Installation, wiring, labeling and configuration of equipment.
      • Open to nights and weekends shifts and overtime hours when required.

    What You Need to Bring


    • 1-2 years’ experience in an IPTV Headend or Data center
    • Wiring and wire management skills mainly copper, CAT5/CAT6, Coaxial.
    • Excellent troubleshooting skills.
    • Understanding of TCP and IP addressing.
    • Self-motivated with strong desire to learn new technologies
    • Excellent Audio/Visual observation skills towards catching impairments and quality issues.


    • Associate degree in Computer Science or equivalent technical experience.
    • Understanding of IPTV systems and video compression.
    •  Microsoft Office and Visio Skills



    • COMPTIA A+
    • Linux+


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