Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
Hotwire Communications is looking to hire a Director of Account Management for the Southeast Florida market, primarily Miami-Dade and Broward Counties. The ideal candidate will have a deep understanding of the dynamics of residential HOA/COA communities in Southeast Florida, understand the needs of the hospitality industry, and have successful account management team leadership experience in these segments. This role has responsibility for building and effectively managing a high-performing team of Account Managers and Launch Account Managers across assigned residential HOA communities and Hotels. Specific accountabilities include daily team leadership and personal involvement to deliver on contractual commitments, creating and executing strategies to increase Hotwire services awareness and penetration, developing long-term customer relationships and maintaining high levels of customer satisfaction.
Some of the key responsibilities for this role include: