Hotwire Communications

  • Installation Technician

    Job Locations US-FL-Naples
    Posted Date 5 days ago(7/18/2019 12:29 PM)
    Job ID
    # of Openings
    Field Services
  • Who We Are

    Come power the future with us!


    From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.


    And that leadership continues.


    We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.


    What You Will Be Doing

    The Installation Technician will be responsible for quality installation practices and customer training during installation of Hotwire services including video, voice and internet.  



    Essential Duties/Responsibilities

    • Assist Installation and other Hotwire team members with customer activation of fiber optic telecommunication installation in subscriber homes including single family, condo and apartments in various locations including pulling low voltage wire
    • Installation and servicing of full video services, including analog, digital and HD TV
    • Installing, servicing, and disconnecting telephone and internet customers
    • Punch down telephone lines
    • Maintains a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques
    • All other duties as assigned

    What You Need to Bring

    • Must have minimum of two to five years’ experience in installing and testing cable, phone and internet.
    • Follow Installation best practices / delivery methods of voice, data and video services
    • Ability to trouble shoot video, telephone and internet problems from any telecommunications mark to customer premise equipment
    • Ability to configure, customers computers for internet operations
    • Ability to test and tone all drop wires from equipment room to end user location
    • Must be proficient at using small hand tools and larger power tools. Must be comfortable working on a ladder and all heights
    • Must be willing and able to work in confined spaces such as attics and crawl spaces
    • Have basic tools (screw driver set, copper wire cutters, wire strippers)
    • Experience pulling wire or apprenticeship preferred
    • Candidate must have a valid driver’s license and transportation. 
    • Candidate must be able to work overtime, nights and weekends.



    Physical Demands: Lifting of 50 pounds and occasional attic work

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Work Environment

    This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.  While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.


    Equal Employment Opportunity

    Hotwire Communications is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or Veteran status.


    Hotwire Communications does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hotwire Communications and Hotwire Communications will not be obligated to pay a placement fee.


    *Sponsorship is not available for this position


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