Come power the future with us!
From the beginning, Hotwire Communications has been focused on the future – bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.
And that leadership continues.
We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.
The Property Support Specialist is the face of Hotwire Communications at their assigned property. Support and coordinate the onsite duties associated, special projects and/or upgrades of a residential property with a strong focus on outbound calling to schedule technicians installs, change orders and trouble tickets. Additionally, take normal inbound calls and customer walk‐ins and respond in a professional and timely manner.. The Residential Property Support Specialist also performs a quality assurance function to ensure all customer documentation is uploaded into their account profile and service orders are properly documented.
The successful candidate should have a servant’s heart and enjoy helping people.